F.A.Q.
Section 1 — Orders & Pickup
Q: Where do I pick up my order?
A: Pickups take place in the Closter, NJ Target/Whole Foods parking lot. After ordering, you’ll receive a text with the exact location and instructions.
Q: What are the pickup days & times?
A: Sundays & Mondays, 5–6 PM. If you need another time, message us and we’ll try our best to accommodate.
Q: How much notice do I need to place an order?
A: We bake fresh to order — please allow 2–4 days processing time depending on volume.
Section 2 — Local Delivery
Q: Do you offer local delivery?
A: Yes! We deliver within a 6–10 mile radius of Closter, NJ.
Delivery has a flat fee of $8 and requires a $25 minimum order.
Q: When will my delivery arrive?
A: Delivery time is confirmed once the order is complete. You’ll receive a text to coordinate the best window.
Section 3 — Shipping
Q: Do you ship nationwide?
A: Yes! Cookies & select treats ship nationwide. Shipping rates calculate at checkout.
Section 4 — Ingredients & Allergies
Q: Are your cookies nut-free?
A: Our bakery is nut-free, but not allergy-certified.
I am personally allergic to tree nuts and never bake with them.
Q: Do you offer vegan or gluten-free options?
A: Yes — Vegan & Gluten-Free cookies are available for $5 each ($6 for Vegan + GF combined).
Section 5 — Custom & Corporate Orders
Q: Do you do corporate or event catering?
A: Yes — we offer bulk orders, custom branding & on-site pop-ups.
Submit a request on our Corporate Orders & Wholesale page.
Section 6 — Storage & Reheating
Q: How do I store my cookies?
A: Keep at room temperature in an airtight container for 3–4 days, or freeze up to 2 months.
Q: How do I reheat cookies?
A: Warm in a 350° oven for 3–5 minutes for peak gooeyness ✨